Our story

A wellness atelier, not a showroom

Since 2014, we have been designing, delivering and installing premium wellness systems for private homes across South Africa — pairing engineering precision with a considered sense of calm.

500+

Luxury installations

2014

Founded

9

Provinces served

98%

Client satisfaction

[ 01 ] — Our philosophy

We survey your space before we recommend a product.

Most spa companies are showrooms. You walk in, pick something from the floor, and an installer drops it off a few weeks later. Spa Wellness Treatment is different.

We begin with a site visit — understanding your space, architecture, drainage and electrical supply. We then specify the system that belongs there, not the one with the best margin.

The result is a wellness installation that feels permanent — part of the house, not an afterthought.

Based in Kimberley

145 Phakamile Mabija Rd, Kimberley, Northern Cape 8301 — teams covering all nine provinces.

Ten years of refinement

Founded in 2014, every installation has sharpened our process — from first consultation to commissioning and beyond.

Written warranties on every install

Shell, plumbing, electrical and workmanship — all warranted and documented before you sign anything.

[ 02 ] — What we stand for

Four principles that guide every installation.

Design-Led

We think about how a spa sits in a space — proportion, finish and light. Every recommendation is shaped by the architecture of your home, not just product availability.

Local Expertise

A Kimberley-based team with nationwide reach. We understand South African homes, electrical requirements, climate and lifestyle better than any international supplier.

Lifetime Care

We are still here after the installation. Water-care guidance, annual servicing, genuine parts and a support line that answers — long after the commission is complete.

Honest Advice

We will tell you when a product is not right for your space, your budget or your lifestyle. Our reputation is built on referrals, not one-time sales.

[ 03 ] — How it works

From quotation to commissioning — how shipping & delivery works.

Buying a spa or hydrotherapy system is a bigger commitment than a typical online order, so we keep the process transparent at every step. Here is exactly what happens after you order.

1

Consultation & quotation

We discuss your space, budget and timeline, then send a written quotation covering the unit, delivery and installation costs — no hidden fees added later.

2

Order processing

Once your deposit or payment is confirmed, we allocate stock and quality-check the unit. In-stock units are typically delivered within 7–14 business days; made-to-order units take longer, with a written timeline confirmed upfront.

3

Nationwide delivery

We deliver to all nine provinces of South Africa from Kimberley. We confirm your delivery date and window in advance, and notify you again once the unit is on its way.

4

Installation & commissioning

Where installation is included, our team handles placement, plumbing, electrical connection and commissioning on-site, then walks you through basic operation and water care before leaving.

Full detail — delivery costs, lead times and what to expect on delivery day — is in our Shipping Policy. Change of mind after delivery? See our Return Policy.

[ 04 ] — Our journey

A decade of considered growth.

2014

Founded in Kimberley

Spa Wellness Treatment began as a specialist consultancy focused on high-end residential wellness systems, starting with hot tubs and jacuzzis for private homes.

2017

Expanded to swim spas & saunas

Growing demand led us to expand our range, partnering with leading European and local manufacturers to offer a broader wellness portfolio.

2020

Nationwide installation coverage

We extended our certified installation network to all nine provinces, making premium wellness accessible to homes across South Africa.

2023

Ice baths, wood-fired tubs & beyond

Added ice bath chillers and wood-fired tubs to meet the growing demand for contrast therapy and natural wellness experiences.

Today

500+ installations and growing

With over 500 completed installations and a dedicated team of specialists, Spa Wellness Treatment remains South Africa's most trusted private wellness atelier.

[ 05 ] — Business details

Who you're buying from.

Registered business name

Spa Wellness Treatment (Pty) Ltd

Business address

145 Phakamile Mabija Rd, Kimberley, Northern Cape 8301, South Africa

These details are the same on every page of this site and in our order confirmations — see our Contact page or our Return Policy for how to reach us.

Ready to transform your home?

Browse our full range of wellness products or request a private consultation with one of our specialists.